The ICN provides competition authorities with a specialized yet informal venue for maintaining regular contacts and addressing practical competition concerns.
Consumer Direct: Consumer Direct is the government-funded telephone and online service offering information and advice on consumer issues. Consumer Direct is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services.
Financial Ombudsman Scheme: Provides consumers with free independent advice for resolving disputes with financial firms.
Competition Pro Bono Scheme: Offers some free legal advice to individuals and businesses who believe that their rights under competition law have been infringed or who are concerned that they may be infringing.
