Investigations
Completed inquiries
Extended Warranties
Terms of reference
Members of inquiry
Timetable
Issues statement
Remedies statement
Revised remedies statement
Report: Summary
Report: Full text
Inquiry type: Monopoly
Status: Completed
Date: 02.07.02 - 30.09.03
Issues statement (pdf,605k)
Remedies statement (pdf,343k)
Revised remedies statement (pdf,36k)
Warranties market opened up to greater competition (pdf)
Extended warranties monopoly inquiry - Deadline extended to 30th September (pdf)
Extended warranties monopoly inquiry: Statement of hypothetical remedies (pdf,343k)
Competition Commission to hold open hearing on supply of extended warranties for domestic electrical goods in London on 25 April
Extended warranties monopoly inquiry: Issues under investigation (pdf,605k)
Extended warranties on domestic electrical goods : Competition Commission appoints new members
Extended warranties on domestic electrical goods : Competition Commission invites evidence
International Comparative Study into Extended Warranties by PA Consulting Group PA Consulting Group Market Review Report - Stage 1 PA Consulting Group Market Review Report - Stage 2 Market Review Report - Stage 2 Appendix B Market Review Report - Stage 2 Appendix C Market Review Report - Stage 2 Appendix D
NOP Consumer Survey into Perceptions and Experiences of Extended Warranties (pdf,2.3mb)
Open hearing on 25 April 2003: Transcript (pdf,221k)
Open hearing on 25 April 2003: Operational note
Disclosures of interest
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