Southern Water Authority, The Eastbourne Waterworks Company, Folkestone and District Water Company, The Mid Kent Water Company, Mid-Sussex Water Company, Portsmouth Water Company and West Kent Water Company
A Report on water supply and distribution services of the Authority and the companies

Contents
Chapters
Introduction
Chapter 1	Southern Water Authority, The Eastbourne Waterworks Company, Folkestone and District Water Company, The Mid Kent Water Company, Mid-Sussex Water Company, Portsmouth Water Company and West Kent Water Company
Chapter 2	General assessment
Chapter 3	Strategy, organisation and planning, and the arrangements between SWA and the companies
Chapter 4	Quality of service and representation of consumer interests
Chapter 5	Financial framework
Chapter 6	Performance measurement and comparison
Chapter 7	Management information systems
Chapter 8	Manpower and industrial relations
Chapter 9	Forecasting and leakage control
Chapter 10	Investment: planning and appraisal
Chapter 11	The management of capital projects
Chapter 12	Operations and maintenance and contracting out

Appendices