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Investigations
Inquiry reports
2003
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Safeway plc and Asda Group Limited
(owned by Wal-Mart Stores Inc); Wm Morrison Supermarkets PLC;
J Sainsbury plc; and Tesco plc: A report on the mergers in
contemplation
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Summary
Introduction
On 19 March 2003, the Secretary of State for Trade and Industry
made four references to us under the merger provisions of
the Fair Trading Act 1973 (the Act) (see Appendix 1.1). These
concerned the proposed acquisition of Safeway plc (Safeway)
by each of Asda Group Limited (owned by Wal-Mart Stores Inc
(Wal-Mart) (Asda); Wm Morrison Supermarkets PLC (Morrisons);
J Sainsbury plc (Sainsbury’s); and Tesco plc (Tesco)
(together referred to in this chapter as ‘the main parties’).
In a Department of Trade and Industry press notice issued
with the reference, the Secretary of State said she had concluded
that, in the cases of Tesco, Sainsbury’s and Asda, there
was a significant prospect that those mergers might be expected
to result in a substantial lessening of competition, and,
in the case of Morrisons, that there were reasonable grounds
for believing that such would be the outcome. We were asked
to report by 12 August 2003. On 12 August, we obtained a six-day
extension to 18 August.
Safeway
Safeway is the fourth largest grocery retailer in the UK,
measured by reported turnover. As at 31 March 2003, it had
481 grocery stores across the UK, ranging from large supermarkets
to small convenience stores. The heaviest concentrations of
its stores are in south-east England and Scotland. Safeway
also operates 184 petrol filling stations and has a 50 per
cent interest in a joint venture with BP, which operates forecourt
food stores in some of BP’s petrol stations. In the
five years to 31 March 2003, Safeway reported a 23 per cent
increase in turnover, from £7.0 billion to £8.6
billion, but its operating profit decreased by 15 per cent
from £410 million to £347 million over this period.
Asda
Asda was acquired by the US corporation Wal-Mart in June
1999. Wal-Mart is the world’s largest retailer (based
on turnover), with worldwide operations and a total store
portfolio of around 4,400. Since being acquired by Wal-Mart,
Asda has become the UK’s third largest grocery retailer,
as measured by reported turnover. Asda had 258 stores in the
UK as at 31 December 2002, these being on average about 4,200
sq metres in size. Asda’s turnover increased by [ ]
per cent in the two years to 31 December 2002, from £9.7
billion to £[ ]
billion. Operating profits during that period increased [ ]
per cent, from £503 million to £[ ]
million. Much of the recent growth in Asda’s turnover
is attributable to sales of non-food items such as clothing
and home and leisure products.
Morrisons
Morrisons is the sixth largest grocery retailer in the UK
(after Asda, Sainsbury’s, Tesco, Safeway and Somerfield
plc (Somerfield)), measured by reported turnover. Its stores
are concentrated very largely in the North of England and
across Yorkshire and the Midlands. It had 119 stores in January
2003, with an average store size of about 3,300 sq metres.
Morrisons is unusual among the larger UK grocery retailers
in that some of its operations, involving the buying and packing
of fruit and vegetables, the manufacture and supply of some
fresh food products and the processing and supply of some
fresh meat products, are vertically integrated. Morrisons’
turnover in the five years to January 2003 increased by 87
per cent, from £2.3 billion to £4.3 billion, and
operating profit by 76 per cent, from £149 million to
£263 million, over the period.
Sainsbury’s
Sainsbury’s is the second largest grocery retailer
in the UK, measured on the basis of reported turnover. It
has 498 stores in the UK, with an average sales area of about
2,800 sq metres. However, while Asda and Morrisons have mostly
stores over 1,400 sq metres in size, Sainsbury’s has
a more varied store portfolio with many smaller stores as
well. Its UK businesses include property development and banking
services. Sainsbury’s also operates overseas. Sainsbury’s
UK turnover in the five years to March 2003 increased by 23
per cent, from £11.6 billion to £14.3 billion,
whilst operating profit [ ]
from £[ ]
million to £[ ]
million, over the period.
Tesco
Tesco is the largest grocery retailer in the UK, measured
by reported turnover, and has 779 stores (excluding a number
of small stores recently acquired from T&S stores) with
an average sales area of about 2,800 sq metres. Tesco has
operations in ten countries across Europe (including the UK)
and Asia, producing worldwide group turnover of over £26
billion in its most recently reported year. The UK remains
Tesco’s core market, however, accounting for 82 per
cent of its total turnover and 86 per cent of its underlying
operating profits. Total UK turnover in the year to end-February
2003 was £21.6 billion and UK operating profit nearly
£1.3 billion. Over the past five years, Tesco’s
UK turnover has increased by 44 per cent and UK operating
profit by 48 per cent.
Background
On 9 January 2003 Morrisons announced that it had agreed
terms to merge with Safeway, and made an offer to Safeway’s
shareholders, which the Safeway directors recommended that
they should accept. On 13 January, Sainsbury’s announced
its proposal to make an offer for Safeway. On 14 January,
Wal-Mart announced its proposal to acquire Safeway by way
of a public offer by Asda Stores Limited or another company
in the Wal-Mart group. On 22 January, Tesco announced that
it might make an offer for Safeway. On 28 January, Trackdean,
an investment company owned by Mr Philip Green and his family,
announced that it had requested certain information from Safeway
for the purposes of evaluating a potential offer. On 23 January
2003, Safeway announced that, in light of the potential counter-offers
from other parties, it had decided to withdraw its recommendation
for the Morrisons merger. On 19 March, the mergers in contemplation
between Safeway and each of Morrisons, Asda, Sainsbury’s
and Tesco were referred by the Secretary of State for Trade
and Industry to the CC and, in accordance with the Takeover
Code, Morrisons’ offer lapsed.
Relevant markets
We concluded that one-stop shopping in grocery stores of
1,400 sq metres and above is a relevant market for the purposes
of these merger inquiries, because most consumers visit such
stores to carry out their main weekly shop. The market for
one-stop shopping is essentially local, because most consumers
are prepared to travel only a limited distance for their main
grocery shop. We also considered the effect of these mergers
on convenience stores, which are stores below 280 sq metres,
and on stores between 280 and 1,400 sq metres, which provide
for ‘secondary’ or ‘top-up’ shopping.
We recognized that some one-stop shopping also takes place
in stores smaller than 1,400 sq metres. We decided to consider
issues relating to buyer power in the context of the supply
of groceries to supermarkets with a share of 8 per cent or
more of groceries purchased for resale from their stores in
the UK.
The issues
We identified three main issues arising from these potential
mergers: the current and prospective competitive position
of Safeway; the effect of each acquisition on competition
and choice in one-stop and other types of grocery shopping,
both at the national and the local levels; and buyer power
and supplier issues.
On the first issue, Safeway is currently performing relatively
poorly on a number of standard dimensions of competition,
relying to a significant degree on a selective promotional
strategy which has not been entirely successful, and on the
convenience which proximity of its stores offers some of its
customers. To that extent it is a relatively weak competitive
presence in the one-stop grocery market at the present time.
Similarly, whilst it potentially represents a national competitor
for sites for new stores, its recent record on new store openings
indicates that it is relatively weak in this respect. We do
not, however, regard Safeway as a failing firm. It has a sound
financial position and continues to exert some competitive
pressure in the market. Its loss would potentially, therefore,
be of some significance in one-stop shopping. In addition,
in recent years it has been a relatively easy target for price-cutting
competition by others, and this would also be lost following
its acquisition by another player. In the light of these factors,
the removal of Safeway from one-stop shopping is likely to
be significant in terms of the changed market structure and
competition dynamics which would result.
We now turn to the second issue referred to in paragraph
1.9. We first note that competition is a process of rivalry,
in which individual firms are the sources of diverse competitive
strategies. Any merger reduces the number of such firms, but
where there are a sufficient number of firms or low barriers
to entry, the effect of this is likely to be negligible. Where,
however, the number of firms is low, and there are significant
barriers to entry, this effect is potentially damaging to
the sources of competitive activity. In relation to one-stop
shopping, we have found there to be significant barriers to
entry, arising from the scale economies obtained by existing
national players, and as a result of the planning regime’s
effect on new store development. In addition, there are currently
only four national players through whom different strategies
could have a rapid and widespread effect on consumers. The
proposed acquisitions by Asda, Sainsbury’s and Tesco
would all reduce this number to three.
However, of more significance, in sufficiently concentrated
markets, competitive dynamics can give way to a recognition
by the participating firms of the interdependence of their
prices and sales, and that they have a clear common interest
in avoiding mutually destructive rivalry, in particular, price
cuts, where the response of rivals in each case would render
the price cut unprofitable for the participants. Recognition
of their common interests in such circumstances may be sufficient
to deter price cuts. Moreover, price increases might prove
profitable because an implicit understanding of firms’
interdependence could result in firms tending to match each
others’ prices at a higher level than would be sustained
in a competitive market. Other aspects of their offering could
also be affected by this recognition of common interests,
for example the quality of products or service, or levels
of innovation. Such behaviour requires neither active collusion
between firms nor even any contact between them, since it
arises purely from firms’ perceptions of their interdependence,
with the benefits of such behaviour accruing to all the firms
in the market. As a result, the effects of such behaviour
are termed ‘coordinated effects’. Such behaviour
represents a weakening of competitive pressures on prices
and other features of a grocery retailer’s offer and
is likely to be detrimental to both consumers and levels of
competitiveness in the market.
We found that a number of conditions existing in the one-stop
grocery market (set out in paragraphs 1.14 and 1.15) which
are particularly conducive to such coordinated behaviour would
be intensified by the acquisition of Safeway by Asda, Sainsbury’s
or Tesco. Some of these market conditions would also be conducive
to unilateral effects, where one firm has the ability to exercise
market power independently of competitors, suppliers or customers—for
example, by setting prices higher than they would otherwise
be or maintaining quality, choice, innovation or service at
levels lower than they would otherwise be—and hence
has the ability to act without the need to anticipate the
strategies of other firms in the market. Other conditions,
however, would tend to reduce the scope for such unilateral
effects.
With regard to these conditions, first, we have found high
levels of concentration in the one-stop grocery market which
would be intensified following the acquisition of Safeway
by any of Asda, Morrisons, Sainsbury’s and Tesco and
which would facilitate unilateral or coordinated effects.
Allowing for current trends in performance, the acquisition
of Safeway by Asda would see Asda and Tesco having very substantial
market shares, with Sainsbury’s considerably behind
and Morrisons remaining very much smaller and only regionally
based. The acquisition of Safeway by Morrisons would largely
preserve the current structure of national players, but would
consolidate the position of the fourth player, and remove
any regional-sized player. The acquisition of Safeway by Sainsbury’s
would consolidate the position of the three largest players,
with no fourth national player; whilst an acquisition by Tesco
would give it a market share approaching the size of the next
three players taken together.
Second, there is a sufficient degree of comparability between
many individual grocery products as to enable the multiple
grocery retailers to make price comparisons between their
own and their competitors’ grocery baskets; and high
levels of monitoring of both price and non-price factors are
indeed carried out by the multiple grocery retailers themselves
and by market research firms, who can also monitor volume
changes of the parties. These activities favour coordinated
effects and, with the loss of a national player following
the acquisition of Safeway by Asda, Sainsbury’s or Tesco,
would create even greater ease of comparison as the number
of competitors needing to be monitored was reduced. Third,
demand and costs in the market are stable and innovation generally
low-key and continuous. These features favour coordinated
effects and, with the loss of a national player following
the acquisition of Safeway by Asda, Sainsbury’s or Tesco,
the possibility of disruptive innovation in the market would
be less likely than it is now. Fourth, the parties have the
ability to change price quickly, in response to each other,
and do so. Fifth, they have a long-term financial commitment
to the sector. Both these features increase the likelihood
of lower profits for firms which choose to ignore their interdependence
and its consequences. Sixth, as regards conditions conducive
to withstanding competitive threats, there are, as noted above,
high barriers to entry brought about by two main factors:
the scale of the largest multiple retailers; and entry barriers
which derive from the planning system. Each of these is conducive
to both coordinated and unilateral effects. Seventh, there
is a lack of effective grocery retailers outside the main
parties who would be capable of exerting serious constraints
on them; this would make coordination easier to sustain. Finally,
but crucially, each of the acquisitions of Safeway except
that by Morrisons would reduce the number of multiple grocery
retailers with national coverage from four to three, intensifying
each of the previous conditions.
At the national level, we found that the change in market
dynamics brought about by the acquisition of Safeway by any
of Asda, Sainsbury’s or Tesco might be expected, given
the conditions facilitating coordinated behaviour, over time
to lead to such coordinated behaviour as we describe in paragraph
1.12. We do not, therefore, expect that, following the acquisition
of Safeway by any of these grocery retailers, effective competition
would be maintained and promoted in the UK one-stop shopping
market. Asda said that it would not be profitable for it to
depart from the current policy of aggressive price cutting.
However, we consider that Asda’s price-reducing strategy
could only be sustainable through increasing market share
and thus further increasing concentration, which would in
turn further reinforce the incentives for coordination to
occur. In addition, the merger would significantly shorten
the length of time that Asda would find it profitable to continue
cutting its prices, if indeed it would still find it profitable
to continue cutting prices at all. Sainsbury’s said
that it was sufficiently differentiated from Asda and Tesco
as to preclude coordinated behaviour. However, we anticipate
that an acquisition by Sainsbury’s would generate a
fairly stable hierarchy of three companies, even if Sainsbury’s
maintained a price and quality differential, and this would
be relatively immune to external competitive pressures. Tesco
said that the issue critically depended on how many national
players were thought necessary to maintain competition, but
that if a reduction from four to three was consistent with
this, then Tesco was well placed to provide the benefits which
the acquisition of Safeway could bring. As noted, however,
we do not consider such a reduction in numbers of national
players to be consistent with maintaining competition in one-stop
shopping. In all three cases, therefore, we expect the profit
incentive inherent in coordinated effects to weaken competition
in one-stop shopping.
At the national level, we do not expect the acquisition
of Safeway by Morrisons to reduce the number of national players
or to exacerbate the conditions in which coordinated effects
are likely to occur. Thus, we do not expect that, following
the merger, effective price and non-price competition would
be reduced in the UK one-stop grocery market. First, we take
the view that, in so far as a Morrisons/Safeway entity would
result in four substantial multiple grocery retailers of broadly
similar scale, with a significant presence in every region
of the UK, this may not be expected to reduce the sorts of
competitive rivalry that have been a feature of the market
in the past decade. Established as a fourth national player,
our expectation is that Morrisons would seek to challenge
its three main rivals on price and non-price aspects of competition.
Second, with four national players, there is far less likelihood
of coordination since the greater the number of parties involved,
the more difficult coordination becomes in this context. Four
national players may be expected to pose considerably less
of a threat of coordinated behaviour than three. We find that
although the merger would increase concentration, we do not
expect it to reduce opportunities for entry or expansion within
the one-stop grocery market. Indeed, in some respects we think
it will enhance them. Morrisons is currently an ineffective
competitor in some regions of the UK because it does not have
the incentive to enter areas where it cannot readily benefit
from store density and hence lower distribution and other
operating costs. Finally, following the acquisition of Safeway,
we believe that Morrisons would become a more potent entry
threat throughout the UK. The acquisition of Safeway will
already give it a presence in regions where currently it is
only sparsely represented. By gaining stores in these new
regions, Morrisons will have more incentive both to expand
in those regions, and to move out into further new areas,
in order to exploit its supply network; it will therefore
have the incentive to bid for sites that become available
in those areas.
Turning to competition at the local level, we carried out
an analysis of competition and choice in all local areas where
Safeway currently has stores of 1,400 sq metres or above.
We conclude that the acquisition of Safeway by any of Asda,
Morrisons, Sainsbury’s or Tesco would have an adverse
effect in a number of particular local areas, specified in
our report, in terms of a reduction in the number of different
one-stop shop fascias, and hence on competition in those areas,
and on the choice of one-stop shops available to consumers
within those areas.
We also carried out an analysis of competition and choice
in all local areas where Safeway currently has stores below
1,400 sq metres. We conclude that the acquisition of Safeway
by any of Asda, Morrisons, Sainsbury’s or Tesco would
have an adverse effect on particular local areas, specified
in our report, in terms of a reduction in the number of different
smaller store fascias and hence on competition in those local
areas and on the choice of smaller store fascias available
to consumers within those local areas.
Turning to the third issue, buyer power, we find that the
acquisition of Safeway by any of Asda, Morrisons, Sainsbury’s
or Tesco may be expected to aggravate further the imbalance
in the respective bargaining positions of that party and its
suppliers. As a result, we would not expect competitive prices
to emerge. The consequences of uncompetitive prices may include
‘waterbed’ effects (where suppliers seek to recoup
the lower prices they receive from large retailers through
higher prices to smaller grocery retailers) or a further general
weakening of some suppliers’ bargaining positions, with
the result that some grocery manufacturers are likely to find
investment in new products or innovative manufacturing techniques
more difficult or no longer possible. The imbalance in the
respective bargaining positions of Asda, Sainsbury’s
and Tesco and their respective suppliers will be especially
exacerbated by the acquisition of Safeway by any of those
three grocery retailers because, generally speaking, suppliers
are likely to secure less disadvantageous terms with four
national grocery retailers than they would with three. In
addition, as a consequence of our finding that the one-stop
market is expected to become less competitive following the
acquisition of Safeway by any of Asda, Sainsbury’s or
Tesco, we do not expect that any purchasing cost savings derived
from the increased buyer power that will result from this
acquisition would be passed fully on to consumers in the form
of lower prices.
We find that the acquisition of Safeway by Morrisons may
also be expected to aggravate the imbalance in the respective
bargaining positions of Morrisons and its suppliers, but not
to such a significant degree. This is because suppliers are,
generally speaking, less likely to have disadvantageous conditions
and prices with four national grocery retailers than with
three. Suppliers benefit from having four broadly equal-sized
grocery retailers because these can more readily be played
off against each other than three even larger ones. Furthermore,
as we do not expect that price and non-price competition in
the one-stop grocery market would be reduced following this
merger, we expect any cost savings to be passed on to consumers
in the form of lower prices.
The particular adverse effects we have identified as flowing
from the acquisition of Safeway by any of Asda, Sainsbury’s
or Tesco are that:
(a) As a result of the lessening of competition
brought about by the reduction in the number of national multiple
grocery retailers, prices in the one-stop grocery market will
over time be higher than would otherwise have been the case.
(b) As a result of the reduction in competition
and choice in local markets, prices for groceries will over
time be higher than would otherwise have been the case.
(c) As a result of the reduction in the number
of national multiple grocery retailers, there will be a reduction
in the intensity of competition for new sites and a reduction
in the competitive threat of entry into all those areas where
Safeway is not currently represented, thereby further intensifying
the conditions favourable to coordinated effects.
(d) As a result of the further imbalance in the
respective bargaining positions of Asda, Sainsbury’s
or Tesco and its suppliers, there will be a further general
weakening of some suppliers’ positions. In some cases,
levels of investment in new products or manufacturing techniques
will tend to be lower or slower than would otherwise have
been the case, with adverse effects on product innovation
and diversity.
We find that the acquisition of Safeway by Morrisons may
not be expected to exacerbate the conditions in which coordinated
effects are likely to occur. Thus, we do not expect that,
following the merger, effective price and non-price competition
would be reduced in this manner in the UK one-stop shopping
market.
The acquisition of Safeway by Morrisons may, however, be
expected to have adverse effects in particular local areas
in terms of a reduction in the number of different one-stop,
and smaller store, fascias and hence on competition in the
local areas and on the choice of one-stop shops available
to consumers within that local area, with the result that
prices will over time be higher than would otherwise be the
case.
In addition, the acquisition of Safeway by Morrisons may
be expected to have a limited adverse effect as a result of
the increased imbalance in its bargaining power vis-à-vis
suppliers, with similar but more limited effects to those
described in paragraph 1.22(d).
Countervailing benefits
We found that there would be some cost savings following
the acquisition of Safeway by Asda, Sainsbury’s and
Tesco that would be achieved within a short period of time
and would be a consequence of each of these mergers. However,
we conclude that they are not sufficient to outweigh the adverse
effects identified. This is primarily because, first, we regard
the long-term loss of competition, and the attendant effects,
as a result of each of the three mergers to be a significant
detriment to consumers; second, because of the relatively
small scale of the benefits; and third, because the expected
loss of competition will reduce the extent to which any cost
reductions achieved are, over time, passed on to consumers.
We found that there would be some reduction in central costs
as a result of the acquisition of Safeway by Morrisons. Because
of our expectation that the one-stop shop market would not
become less competitive following the merger between Morrisons
and Safeway, we expect these savings to be passed on to customers.
There will also be reductions in purchasing costs. On balance,
we consider that these benefits may reasonably be set against
the limited detriments we have identified as resulting from
the increase in buyer power identified above.
Recommendations
We find that, whilst a sufficiently large programme of divestments
of stores in areas of overlap created by the acquisition of
Safeway by any of Asda, Sainsbury’s or Tesco would be
appropriate action that could be taken for the purposes of
remedying or preventing the local adverse effects of these
mergers, such divestments would not address our concerns at
the national level. In the event of the acquisition of Safeway
by any of Asda, Sainsbury’s or Tesco, a very large number
of stores would have to be divested to meet our requirements
for maintaining local choice. However, even large-scale divestment
would not meet our concerns about competition at the national
level. No reasonable divestment programme would adequately
restore a fourth national competitor. We are not satisfied
that Morrisons would purchase enough divested stores to alleviate
our concerns about the scope for coordinated effects among
the three largest players, combined with only a weak threat
of new entry in most regions of the UK. Furthermore, it is
likely that some of the divestments that we might require
in order to restore local choice and competition could not
be made to another one-stop grocery retailer and would have
to be open to Asda, Tesco or Sainsbury’s as the case
may be. This strengthening of the two other national parties
in each case would reinforce the national detriments that
we have identified. Finally, whilst a large-scale divestment
programme might somewhat reduce any public interest concerns
caused by the merger, it would also reduce the cost savings.
In the light of the foregoing analysis and findings, we
recommend that Asda, Sainsbury’s and Tesco be prohibited
from acquiring the whole or any part of Safeway, other than
Safeway stores that are divested to remedy the adverse effects
specified in the case of the merger in contemplation between
Morrisons and Safeway and subject to the conditions specified
in relation to divestment following a Morrisons acquisition
of Safeway.
We conclude that divestment would be appropriate action
that could be taken for the purposes of remedying or preventing
the local adverse effects that would result from the acquisition
of Safeway by Morrisons. We recommend that Morrisons divest
one-stop grocery stores in the 48 localities in which adverse
effects of the merger have been identified in our analysis
of local markets in order to remedy those adverse effects.
We recommend that it also divest five smaller stores where
adverse effects would result from the merger. We set out our
detailed divestment rules in the event of an acquisition of
Safeway by Morrisons in Appendix 2.3.
Full text
Contents |
Part I |
Summary and Conclusions |
| Chapter 1 |
Summary |
| Chapter 2 |
Conclusions |
Part II |
Background and evidence |
| Chapter 3 |
The companies and the proposed mergers |
| Chapter 4 |
Financial impact of the mergers |
| Chapter 5 |
The markets |
| Chapter 6 |
Relationships with suppliers |
| Chapter 7 |
The views of the main parties |
| Chapter 8 |
Views of third parties |
| |
List of signatories |
Appendices |
|
| (The numbering of the appendices indicates
the chapters to which they relate) |
| 1.1 |
Terms of reference and conduct of the inquiry |
| 2.1 |
Issues Statement |
| 2.2 |
Remedies Statement |
| 2.3 |
Divestment framework |
| 3.1 |
Safeway: detailed profit and loss account |
| 3.2 |
Safeway: detailed balance sheets |
| 3.3 |
Asda: detailed profit and loss account |
| 3.4 |
Asda: detailed balance sheets |
| 3.5 |
Morrisons: detailed profit and loss account |
| 3.6 |
Morrisons: detailed balance sheets |
| 3.7 |
Sainsbury’s: detailed profit and loss account |
| 3.8 |
Sainsbury’s: detailed balance sheets |
| 3.9 |
Tesco: detailed profit and loss account |
| 3.10 |
Tesco: detailed balance sheets |
| 5.1 |
Assumptions used in conducting the local isochrone analysis |
| 5.2 |
Road speed assumptions |
| 5.3 |
Verification Report, by GeoBusiness Solutions, 22 July
2003 |
| 5.4 |
Decision tree for local isochrone analysis for one-stop
shops |
| 5.5 |
Results from Stage 1 of the one-stop-shop isochrone
analysis for the UK |
| 5.6 |
Results from Stage 2 of the one-stop-shop isochrone
analysis for the UK for each of the proposed mergers |
| 5.7 |
Results from Stage 2 of Safeway’s smaller store
isochrone analysis for the UK for each of the proposed
mergers |
| 6.1 |
Questionnaire to larger grocery suppliers |
| 6.2 |
NOP report |
| 6.3 |
The impact of promotional buying on suppliers’
gross margins |
| Glossary |
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